Overview
What it is
A ChatGPT prompt that helps a non-clinical responder structure incident notes and surface the correct escalation path. Explicitly does NOT make clinical decisions — it organizes information and forces escalation where required.
When to use it
Immediately after a member incident, to structure notes and confirm escalation before end-of-shift.
Who it’s for
Member support staff and on-call responders. Clinical sign-off still required.
Expected output
A structured incident note plus an explicit escalation recommendation with reasoning.
Setup instructions
- Open ChatGPT.
- Paste the triage prompt — it includes a strict refusal clause for clinical decision-making.
- Drop in the incident details.
Usage
Good inputs
- • What happened
- • Who was involved
- • What has already been done
Example prompts
- Triage notes: member disclosed acute risk in session; moderator paused session and stayed on call.
Expected outputs
- • A timestamped incident note plus an explicit ‘escalate to on-call clinician: yes/no + why’.
Tips & limitations
- • Always page the on-call clinician for any acute-risk disclosure regardless of AI output.
- • Never paste PHI into a non-approved tool — use placeholder IDs.
Tags
#clinical
#triage
#safety